Managed IT Services in Chicago

Genuity's Managed IT Services in Chicago help support your IT operation so that you can be more efficient and productive today, all while letting you focus on what you need to do so that you can achieve long-term success.

We focus on you. You focus on your business.

Don't spend time creating and testing backups, resolving help desk tickets, or provisioning resources for new users. Let Genuity's supplementary IT services handle it all so that you can focus on what matters most: your business.

Diagram of office workers discussing business/IT data and analytics.

What are managed IT services?

Managed IT services are like having a team of experts take care of all your technology needs so you can focus on running your business. Imagine having a dedicated team in Chicago that ensures your computers, networks, and software are always running smoothly. They handle everything from setting up new devices and resolving issues to ensuring your data is safe and secure. Instead of dealing with tech headaches yourself or hiring someone full-time, you can rely on these professionals to keep your technology in top shape.

With managed IT services, you get a proactive approach to your technology needs. This means the team is constantly monitoring your systems to catch and resolve issues before they escalate into bigger problems. They also keep your software up-to-date and provide support whenever you need it. It’s like having a dedicated tech support team in Chicago, always available to ensure your operations run seamlessly, helping you avoid costly downtime and security risks.

Managed IT services are particularly beneficial for businesses in Chicago, where staying competitive in a fast-paced market requires reliable and efficient technology solutions for your business. Whether you're a small business or an enterprise, this support ensures your technology keeps pace with your business growth.

Man working hard over a computer screen, focusing on IT data.

Our Capabilities

According to one recent study, the average employee spends about 1.8 hours every day searching for and gathering information. Not using it. Not deriving insight from it. Not taking action based on it. Finding it.

The average cost of a data breach will hit approximately $9.48 million per incident in 2023. Work overload – like the kind caused by employees who are constantly battling against inefficient in-house IT systems and the poor deployment of technology – decreases productivity by as much as 68%. These are just a few of the issues that our Genuity Managed IT services are designed to help you avoid.


Our wide range of Managed IT services in the greater Chicago area include but aren't limited to…

MFA Consulting
Whether you’re trying to decrease the chances of a successful cyber attack or are trying to meet the requirements of E&O insurance, Genuity is here to help.
Fractional CIO services
Make sure that your technology is aligned with your people and processes without investing in an in-house employee to do so.
SharePoint Consulting
Utilize one of the most powerful productivity tools ever created – Microsoft SharePoint – to enhance collaboration, streamline workflows, & more, seamlessly integrated with the solutions you already use.
VoIP Business Phone Systems
Eliminate traditional phone lines for a sophisticated, Internet-based approach to communication that is actually built with how the modern worker operates in mind.
Server Backup & Management
We'll handle configuration, backups, security, server monitoring, and more – all in a way that improves both cybersecurity and productivity.
Remote-Team IT Support
Whether you just need help with seasonal fluctuations or you want to augment your existing staff so that they spend less time with help desk tickets and more time on forward-thinking projects, Genuity is prepared to step in.
Network Management
Make sure that all smartphones, laptops, VoIP phone systems, workstations, and other devices can remain connected via solutions that consider performance, security, administration needs, fortification, and more.
Digital Transformation
Strengthen your technological foundation in a way that helps you more efficiently utilize resources, achieve greater profitability, and allow you to enter new and potentially untapped markets.


Putting the power of our experience to work for you in Chicago.

Overall, it’s been estimated that most companies spend between $21,300 and $25,000 hiring a single new employee. When you are looking for IT employees, especially in Chicago, things can become even more challenging and costly. You need people with specialized skills that are not only difficult to find but also essential for your organization’s success. These individuals must be trained, not in a general way, but specifically to address your unique needs. They must remain certified and up-to-date on all the latest technologies to ensure your organization can pivot when necessary and keep your IT aligned with your goals.

The alternative is simple: Genuity supplementary managed services. For businesses in Chicago, we provide the expertise and resources you need—tailored to your specific requirements—so you finally have the free runway to create the true competitive advantage you’ve been seeking. Whether it's augmenting your team or offering full-service IT solutions, we ensure your Chicago business stays ahead in a rapidly evolving technological landscape.

Image of people at a conference table discussing business/IT analytics.

Genuity: Helping Your Chicago Business Grow & Succeed

Genuity’s managed IT services are not a “one size fits all” solution. Not every business in Chicago needs remote team IT support, and some still prefer to handle network management themselves. That’s okay—whatever it is you need, we’re here to provide it, ensuring that your Chicago business can grow on its own terms rather than conforming to someone else’s approach.

If this is a discussion you’re interested in continuing, we are, too! Contact one of our experts today to learn more about Managed IT Services and how Genuity can help your Chicago-based business achieve what you can’t handle on your own right now. Let us partner with you to ensure your technology aligns with your goals and drives your success.