Managed IT Services

Genuity's Managed IT Services help support your IT operation so that you can be more efficient and productive today, all while letting you focus on what you need to do so that you can achieve long-term success.

We focus on you. You focus on your business.

Don't spend time creating and testing backups, resolving help desk tickets, or provisioning resources for new users. Let Genuity's supplementary IT services handle it all so that you can focus on what matters most: your business.

What are managed IT services?

Managed IT services are like having a team of experts take care of all your technology needs so you can focus on running your business. Imagine you have a team that ensures your computers, networks, and software are always up and running smoothly. They handle everything from setting up new devices and fixing problems to making sure your data is safe and secure. Instead of dealing with tech headaches yourself or hiring someone full-time, you can rely on these experts to keep your technology in top shape.

With Managed IT services, you get a proactive approach to your technology needs. This means the team is constantly monitoring your systems to catch and fix issues before they become big problems. They also keep your software up-to-date and provide support whenever you need it. It's like having a dedicated tech support team that's always there for you, making sure everything runs seamlessly and helping you avoid costly downtime and security risks.

Our Capabilities

According to one recent study, the average employee spends about 1.8 hours every day searching for and gathering information. Not using it. Not deriving insight from it. Not taking action based on it. Finding it.

The average cost of a data breach will hit approximately $9.48 million per incident in 2023. Work overload – like the kind caused by employees who are constantly battling against inefficient in-house IT systems and the poor deployment of technology – decreases productivity by as much as 68%. These are just a few of the issues that our Genuity Managed IT services are designed to help you avoid.


In terms of Managed IT services, our wide-range of capabilities include but are not limited to…

MFA Consulting
Whether you’re trying to decrease the chances of a successful cyber attack or are trying to meet the requirements of E&O insurance, Genuity is here to help.
Fractional CIO services
Make sure that your technology is aligned with your people and processes without investing in an in-house employee to do so.
SharePoint Consulting
Utilize the full capabilities of one of the most powerful productivity tools ever created – Microsoft SharePoint – to enhance collaboration, streamline workflows, and more, all in a way that seamlessly integrates with the solutions you’re already using.
VoIP Business Phone Systems
Eliminate traditional phone lines for a sophisticated, Internet-based approach to communication that is actually built with how the modern worker operates in mind.
Server Backup & Management
We can handle configuration, backups, security, server monitoring, and more – all in a way that improves both cybersecurity and overall productivity.
Remote-Team IT Support
Whether you just need help with seasonal fluctuations or you want to augment your existing staff so that they spend less time with help desk tickets and more time on forward-thinking projects, Genuity is prepared to step in.
Network Management
Make sure that all smartphones, laptops, VoIP phone systems, workstations, and other devices can remain connected via solutions that consider performance, security, administration needs, fortification, and more.
Digital Transformation
Strengthen your technological foundation in a way that helps you more efficiently utilize resources, achieve greater profitability, and allow you to enter new and potentially untapped markets.

Putting the power of our experience to work for you.

Overall, it’s been estimated that most companies spend between $21,300 and $25,000 hiring a single new employee. When you are looking for IT employees, in particular, things get more difficult and costly. You need people with specialized skills that are difficult to find. You need to make sure they’re trained not in a general way, but on your specific needs. They must remain certified and up-to-date on all the latest technologies, all so that your organization can pivot when necessary and make sure your IT aligns with your goals and stays that way.

The alternative is simple: Genuity supplementary managed services. We provide you with the expertise and resources you need, regardless of what that looks like so that you finally have the free runway you need to create the true competitive advantage you’ve been after.

Genuity: Helping Your Business Grow & Succeed

Genuity’s managed IT services are not a “one size fits all” affair. Not everyone needs remote team IT support. Some businesses still prefer to handle network management themselves. That’s okay – whatever it is you need is what we’re willing to provide, all so that your business can grow on its own terms as opposed to someone else’s.

If this is a discussion that you’re interested in continuing, we are, too. Contact one of our experts today so that you can learn more about Managed IT Services and what Genuity can do for you that you cannot do for yourself right now.