Cutting Edge VoIP Business Phone Systems in Chicago

Short for “voice over Internet protocol,” a VoIP phone system is one that uses the Internet to send and receive voice-based calls as opposed to the traditional lines provided by the telephone company.

During a call, your voice is converted into a digital signal that is then compressed and sent out over the Internet to its intended recipient. From that perspective, it’s treated the same as any other piece of data... the implications of which are enormous.

According to one recent study, about 39% of employees don’t think there is enough collaboration in the workplace. Another 74% feel like they’re missing out on important information they need to do their jobs. VoIP business phone systems can help with all this and more.

There’s no “one way” that business professionals communicate, but that’s exactly what you’re trying to force on them when you insist on staying with your legacy phone systems.

Chicago VoIP business phone systems bring your business, your people, and your customers together like never before. Contact one of our team members at Genuity to get additional insight into how you can take full advantage of it.

Stay Connected Anywhere and Everywhere

Especially in the digital era, one of the most important benefits of Chicago VoIP business phone systems has to do with their inherent flexibility.

In the past, if you needed to take a work call, you had to be at your desk in your office. Then, with cell phones, you could communicate while on-the-go, provided that you were willing to carry a personal device and a work device with you at all times.

Now, with VoIP, your ability to communicate is fully hardware agnostic. So long as it has an active Internet connection, any device can be a “work device.”

Not only does this allow people to be productive anywhere and at any time, but it is also inherently scalable. Adding communications capabilities for new employees is straightforward to the point where it is practically effortless and your business doesn’t have to incur any additional hardware charges during onboarding.

A Totally New Approach to Communication

The most immediate benefit of business VoIP phone systems is one of cost-savings. These types of solutions are simply far less expensive than a traditional landline infrastructure. But when you consider what you get on top of that, it becomes clear that unified communications is an investment in the core of your business that you cannot afford to ignore.

• Business VoIP systems often come with advanced features like voicemail-to-email transcription, conferencing, integration with critical apps like CRM systems, and more. Employees don’t have to perform five different tasks on five different platforms – everything comes together to be a cohesive whole for the first time.
• VoIP is also largely more reliable than traditional phone systems. So long as you have Internet access, you can use your business phone. This extends your reach to rural and otherwise remote areas where traditional phone lines may not go.
• Traditional phone lines were built with everyone in mind. VoIP phone systems in Chicago are built for the modern business. This means that hardware is incredibly easy to manage by design, and there’s no need to purchase additional equipment to expand your reach.

Imagine being able to initiate a business call, send a file to one participant, review a document that you had been sent by another, and get a transcription of everything when you were done, all from the same device.

That’s a glimpse into the innovation that business VoIP phone systems have to offer that would have been unthinkable even as recently as 20 years ago.